FROM THE UK TO THE US & CANADA

Shipping & Delivery

The customer is responsible for all shipping and freight charges to, FOB Seller’s warehouse. Orders received before 3:00 PM will be shipped the same day, subject to availability. Inventory will fluctuate on seasonal items. Orders are normally shipped by UPS for all clients in the US and Canada. Seller will ship using a carrier designated by Customer upon request. However, if a carrier designated by Customer charges Seller for such charges due to the Seller having an invalid or delinquent account, the amount of such charge plus a 20GBP handling fee will be billed to Customer and payable upon receipt. The seller will not be responsible for shipping delays caused by a carrier. Shipping charges may be billed separately.

 

Payment Terms
The seller accepts Bank Wire or Paypal. Net terms will be accepted with pre-approved credit upon credit terms determined by the Seller. Custom orders (MTO) require different payment terms.

ORDER TRACKING

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

FWF Oeko tex  & Vegan. Certified

Returns and Cancellations

Authorized returns and exchanges must be made within 7 days after Customer’s receipt of merchandise. All returned merchandise must be accompanied by a completed Return Form. All returns and exchanges will be subject to a 25% restocking fee in addition to freight. Returns will not be accepted on merchandise that has been altered or modified in any manner (dyed, printed, embroidered, relabeled, laundered, tag removed or the like.) No order can be cancelled once it has been entered into production. Customer will be responsible for all freight and shipping charges on items returned that are not the result of Seller’s error.
All sales are final on overstock items; returns are not accepted on overstock items under any circumstances.

Obtaining Return Authorization
Send your return to us via UPS:

CONTINENTAL CLOTHING COMPANY (JAPAN)
3-36-7 DAITA SETAGAYA-KU
TOKYO 155-0033, JAPAN

Customer will receive a credit posted to their account for any such return once it is received and checked in by Seller’s warehouse. Please allow 5-7 days for credit posting.

Price?

We are a wholesale company and do not sell to the public. Because of the nature of wholesale purchases, high quantities affect the price of each item that is made available to our customers. If you are a business and would like to trade with us, you may register to do so below.